Ruby

OCTOBER 13, 2021

In recent years, sales teams across the business spectrum have shifted toward a needs-based approach. And more importantly, does your business need it? Most conventional sales methodologies are entirely transactional. For that reason, a customer-centric approach is essential for any small business.

Customer Service 52

Customer Service Small Business Sales Purchasing 52

Success

JUNE 17, 2022

“You have a very limited amount of time to get a potential customer’s attention and answer key questions about what your business does,” says Mark Joyner, author of a book on business naming called The Irresistible Offer: How to Sell Your Product or Service in 3 Seconds or Less. Is it legally available? Is it easy to say?

Retail 105

Retail Sales Legal Consulting 105

Ruby

OCTOBER 25, 2022

Once the chat ends, Ruby sends the update to the business owner for follow-up action. Scenario #2: The worried legal client A legal client is worried about a financial matter in their pending case. Let me gather your contact details and I’ll share the information with your legal team right away! CUSTOMER : What’s up?

Legal 52

Legal Customer Service Maintenance Logistics 52

Insperity

JUNE 22, 2017

It also provides legal protection for business owners , including protection from employee injury lawsuits. Sometimes referred to as errors and omissions (E&O) insurance, professional liability insurance is a must for business owners who work directly with customers offering services or advice. Professional liability.

Insurance 222

Insurance Purchasing Legal Sales 222

Success

MAY 20, 2022

An online survey conducted by Forrester Consulting in 2019 found that 49% of respondents saw revenue boosted by partnerships and 77% of respondents saw “partnership development as central to their 2019 sales and marketing strategy.” . But everything with partnership is both personal and business.”

Retail 98

Retail Consulting Sales Government 98

Insperity

JANUARY 14, 2020

Instead, the themes produced in the SWOT analysis inform and are weaved into: Overall business strategy Department goals and objectives Individual employee goals and objectives Change management plans Marketing and sales plans Legal strategy Hiring and training initiatives. Benefits of performing a company SWOT analysis.

Prioritization 213

Prioritization Planning Technology Controlling 213

Ruby

JUNE 29, 2021

Many business owners and professionals can’t or choose not to pick up the phone, sending most—if not all—calls to voicemail. In fact: 64% of phone calls to small businesses don’t get answered. 70% of small businesses miss over half of all calls they receive. Missed calls are missed sales.

Small Business 52

Small Business Customer Service Government Sales 52

Ruby

NOVEMBER 13, 2020

All year, small business owners have exemplified this trait. Faced with the COVID-19 pandemic and the various turmoil 2020 has wrought, small business owners have found new ways to continue serving their customers and clients. If you do business online, live chat is essential. 2020 has been a hell of a year.

Creativity 52

Creativity Small Business Real Estate Customer Service 52

Ruby

FEBRUARY 22, 2024

Types of exit strategies Business sale Selling is a popular if sometimes tricky option. There’s almost always an investor—or a competitor—waiting in the wings to snatch up a strong, established business if it’s turning a profit and the price makes sense. Liquidate the business’s assets and close the doors for good.

Small Business 52

Small Business Sales Consulting Finance 52

Ruby

APRIL 2, 2020

When data shows that 65% of consumers prefer to contact a company by phone, 75% expect help within five minutes , and 73% report satisfaction with live chat experiences , what’s a busy small business owner to do? For a small business, every customer is critical. At your door in an hour. There’s an app for that.

Small Business 52

Small Business Customer Service Sales Legal 52

Ruby

JUNE 5, 2020

Introducing: Business Unusual ! Here at Ruby, we’ve been cooking up a series dedicated to bringing expert insights right to our customers, and the small business community at large. In this installment, Ruby’s own Jill McKenna interviews Katie Augsburger of Future Work Design.

Small Business 52

Small Business Interviewing Sales Consulting 52

Ask a Manager

AUGUST 8, 2017

I work for a relatively small business, less than 40 employees. Besides field technicians and sales reps, we have, including five people in office at all times, including me. One of the payroll-trainees is an inside sales rep, the other a service department coordinator. I don’t feel like this can be legal.

Payroll 26

Payroll Legal Sales Salary 26

Ask a Manager

OCTOBER 3, 2021

It’s a small business where the owner is very involved in the day to day business, so I see him regularly. I’m just an office staff member and they have never required any of us to sign them, only the sales force. It’s five answers to five questions. Here we go…. My boss threatened to sue me when I resigned.

Computer 41

Computer Interviewing Logistics Catering 41

Ask a Manager

FEBRUARY 8, 2016

I’m a very hard worker, top sales person, and well liked by all, I guess with the exception of this manager now. He has the legal right, yes (unless you have a medical condition involving the bathroom that he’s legally required to accommodate). That’s part of the deal in running a small business.

Legal 20

Legal Supervising Small Business Advertising 20

Workplace Insight

DECEMBER 11, 2023

So, companies existed to share risk and reward and to legally protect shareholders. In his seminal 1937 paper, The Nature of the Firm , Coase suggested that transaction costs attached to doing business are more effectively and efficiently dealt with by a single decision-making structure.

Networking 114

Networking Real Estate Banking Manufacturing 114

Insperity

JANUARY 18, 2018

The nuances between what legally constitutes a person and an employer aren’t always clear-cut when it comes to FLSA compliance. Because the burden of proof for FLSA compliance lies with the employer, not the employee, it’s vital for businesses to maintain accurate records related to hours worked and wages paid.

Legal 181

Legal Insurance Salary Government 181

Insperity

FEBRUARY 25, 2021

Co-employment is the legal structure that professional employer organizations (PEOs) and their client companies use to share HR responsibilities. Each has their own cost, sales rep, help line and quirks. Risk mitigation for small businesses. That means manually entering data from one system to another.

Payroll 170

Payroll Insurance Supervising Controlling 170

Success

MAY 2, 2024

And, for small business owners or freelancers, how much potential business might you lose? Chamber of Commerce is seeking legal action against the ruling, stating that the FTC is exceeding their administrative authority. Here are a few predictions: Commission-based sales teams may see a major impact.

Consulting 109

Consulting Legal Leadership Sales 109

Insperity

JANUARY 29, 2019

If you think most laws and regulations don’t apply to your company because you have a small number of employees, think again. When it comes to compliance, small businesses are often subject to the same laws and regulations that govern large corporations. Failure to keep adequate records can get you into legal hot water quickly.

Government 172

Government Manufacturing Payroll Training 172

Ruby

JUNE 22, 2020

A business continuity plan is how a restaurant chain like Waffle House is able to stay open in the midst of hurricane season , or how a company like Amazon realigns its logistics to manage supply and demand in a pandemic. But business continuity plans aren’t just for national and multinational brands.

Planning 52

Planning Supplies Equipment Logistics 52

Ask a Manager

APRIL 22, 2020

My sister’s opinion is, “You’re putting your own money into it, you’re paying to use the name, you’re hiring your people, and responsible for all sales, training, accounting, organizing. They don’t qualify for small business loans. The accurate title for an MLM on a resume is “sales rep.”

Consulting 41

Consulting Sales Manufacturing Payroll 41

Ruby

APRIL 29, 2021

The category also includes fraudulent (scam) calls, as well as inappropriate sales calls (spam). In fact, some of the same technology that makes it easier for small businesses to operate also makes robocalling affordable for scammers and spammers. Note that most robocalls are illegal—but not all.

Equipment 52

Equipment Networking Technology Healthcare 52

Ruby

JULY 8, 2019

Consider all the effort it takes to court customers, build your network, optimize your online presence, hire new staff, launch marketing and sales campaigns… The list goes on. How do successful business owners stay on top of it all? In other words, you don’t need to bother your legal representative with every single piece of paperwork.

Bookkeeping 40

Bookkeeping Advertising Customer Service Networking 40

Ask a Manager

SEPTEMBER 21, 2022

And my first job not involving sales). His reason is because HR might try to blow me off or not do all they can do unless I let them know from the outset that I know what I am legally entitled to. You don’t need to talk to a lawyer first, and a decent company will act without the threat of legal action hanging over them.

Interviewing 38

Interviewing Problem-Solving Salary Sales 38

Work Life

JANUARY 16, 2024

Sophia Danner-Okotie has ambitious plans for her Nigerian-inspired clothing line, but a sense of dread has punctured her optimism as she watches a legal battle being waged against a small venture capital firm that has provided funding instrumental to her boutique brand’s growth.

Legal 111

Legal Retail Pharmaceutical Transportation 111

Success

MARCH 8, 2022

But if you want to hire a sales superstar, you have to be a hiring superstar. The first problem most small-business owners have in hiring salespeople is that they start with faulty assumptions. And hiring salespeople without giving them a strong sales manager (who just might be you!), Hire for attributes.

Sales 105

Sales Coaching Leadership Training 105

Ruby

JULY 14, 2022

We’re feeling fortunate to have been in the game for nearly two decades—a milestone few businesses achieve. This isn’t just about how far Ruby has made it; it’s about the thousands of small businesses we’ve supported along the way. The value of a small business’s time Another priceless asset? The result: only 2.5

Small Business 52

Small Business Customer Service Communication Legal 52

Vantage Circle

JANUARY 9, 2024

Compliance & Security : ADP prioritizes data security and compliance with complex regulations, giving you peace of mind knowing your data is safe and your business is operating legally. It's important to get a custom quote from Paylocity to determine the exact cost for your business. Paycor is a must have software.

Software 65

Software Payroll Onboarding Catering 65

Ask a Manager

FEBRUARY 3, 2021

I am a writer with a day job at a small business that employs a small but proportionally substantial number of other writers and bookish people. I work in sales and have now been promoted two times (yay!). Sales Assistant , September 2018 – June 2019. It’s five answers to five questions. Here we go….

Promotion 44

Promotion Interviewing Sales Leadership 44

Ask a Manager

JUNE 25, 2015

Finding a job after multi-level-marketing sales. She quit her job to be a “coach” and described herself as an entrepreneur and small business owner – neither of which was even close to true but she swallowed the company line, hook and sinker. Is this even legal to ask? Any advice for her?

Salary 34

Salary Customer Service Sales Interviewing 34

Ask a Manager

MARCH 11, 2021

” • “ I have a friend who moved from pro domming into work as a real estate agent (home sales). interview with a former receptionist at a legal brothel. It seemed to be actually good transition for her.

Real Estate 31

Real Estate Advertising Bookkeeping Interviewing 31