Remove Mentoring Remove Onboarding Remove Sales
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How the Best Companies Are Using AI to Upskill Employees

Great Place to Work

Chatbots that train customer-facing teams Tony Bond, chief diversity and innovation officer at Great Place To Work®, shared an example of a sales team that uses AI to practice their pitch or hone their selling skills during a virtual roundtable held by Fortune. “It It can almost be like a sparring partner,” he says.

Banking 108
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Creating a not-so-formal leadership development program

Insperity

Do a few of your in-house customer service reps need to learn the art of outside sales and contract negotiations? After all, your customer service reps are going to have to go on several sales calls with your top salespeople to absorb and learn before they’re ready to fly solo. Your training should align with these goals.

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Onboarding Remote Employees: Overcoming Common Challenges and Best Practices

Fellow

The best way to set up new hires for success is through the process of onboarding. As more organizations turn to remote work or hybrid teams, it’s incredibly important to have an onboarding process for remote employees that is thorough and informative, and helps to solve some of the challenges that many remote employees experience.

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Poor Employee Performance: Is It a Lack of Skills or Accountability?

Insperity

Perhaps an in-house expert can serve as mentor or an external certification course is needed. Maybe she learned that she needs to improve her department’s onboarding process. For example, encourage John’s new-found sales presentation skills by assigning him several new prospects. When more training is needed.

Coaching 228
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How to Develop All-Star Interns to Bridge Your Skills Gap

Insperity

While you’d want to get her familiar with all facets of accounting, you could also expose her to other areas, like sales or marketing. Have a mentor who periodically meets with each intern to ensure your company’s expectations are met. This will help you get the necessary buy-in before any interns come onboard.

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How to Conduct a New Hire Review the Right Way

Insperity

Meaningful new hire reviews are the result of two key steps – you conduct the evaluations at the right point in the onboarding process , and you assess the right factors. In your job description, one of the essential functions may be: “uses company CRM system to document sales progress.” Reinforce good work.

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To Engage and Retain Employees Provide a “Mini” Job Rotation During Employee Orientation

Workplace Psychology

When you look at how companies typically onboard new employees and the lack of follow-up employee development training, it’s not at all surprising that so many employees struggle with not fully understanding what their colleagues do and how their companies operate. 3-day job rotation for Wk. 1-day debrief for Wk. 1-day debrief for Wk.