Workplace Insight

NOVEMBER 29, 2023

With our research finding that 39% of people’s days are occupied with overcoming technology issues, it’s no wonder that Europe’s TFP signals a stark problem. By improving office spaces, businesses can radically improve TFP, as well as the creativity and wellbeing of their employees.

Equipment 112

Equipment Technology Problem-Solving Creativity 112

The Receptionist

MARCH 9, 2024

Todays front office staff are frequently called upon to solve technical problems, provide concierge services, and — most importantly — be brand ambassadors. The role of the receptionist is changing rapidly. Gone are the days when receptionists just answered the phone and greeted visitors.

Logistics 130

Logistics Problem-Solving Software Communication 130

Office Space

SEPTEMBER 25, 2024

Below, Reynolds discusses how instant reports and predictive analytics are shaping the future of offices, and what’s next for generative AI in the workplace. AI and office management From the start, our vision at OfficeSpace has been to integrate AI into our platform to create smarter, more efficient workplaces.

Office Layout 130

Office Layout Software Technology Problem-Solving 130

The Receptionist

JUNE 28, 2023

Identifying skills and individual strengths Redefining roles Strategies for implementation Tangible ROI Identifying Skills and Individual Strengths People in admin roles tend to have exceptional communication, organization, multitasking, problem-solving, and relationship management skills. An Executive Assistant is so much more.”

Technology 130

Technology Problem-Solving Administrative Assistance Multitasking 130

SnackNation

JANUARY 11, 2019

How to Become An Office Manager When You Have Zero Experience. If you have little administrative work experience, then you might wonder how to become an Office Manager. How can you leverage experience you do have for an Office Manager role? An Office Manager Explainer. Role Summary. Key Skills.

Office Management 28

Office Management Problem-Solving Payroll Bookkeeping 28

SnackNation

JUNE 8, 2018

Tips and pointers: In our guide for asking for a raise for Office Managers , Office Manager Megan recommended “keeping a detailed list of all you do and are responsible for. In our guide for asking for a raise for Office Managers , Office Manager Selena said, “Closed mouths don’t get fed.

Promotion 62

Promotion Problem-Solving Salary Office Management 62

SnackNation

JANUARY 18, 2019

Cleaning up and organizing the office AND cleaning up after everyone in the office. This responsibility sometimes goes to the Office Manager, but very often, it might fall into an Executive Assistant’s lap. What the job description says: Maintain an office setup that optimizes workflow. So please be discrete.”.

Problem-Solving 78

Problem-Solving Cleaning Logistics Travel Arrangements 78

SnackNation

JUNE 19, 2017

Creative Problem Solving. Since an Admin’s main responsibility is to keep things on point, problem-solving is an indispensable skill. Like Office Managers , Admins are one of the few people in a company (other than perhaps the CEO or senior HR staff) that deal with employees at every level. Proper Etiquette.

Administrative Assistance 30

Administrative Assistance Problem-Solving Multitasking Bookkeeping 30

Eat Your Career

JANUARY 13, 2020

Within some organizations, you will find a role referred to as Administrative Manager or similar. Other common titles include: Administrative Director, Administrative Supervisor, or Office Manager. Get simple answers to your most pressing problems. How to Overcome the 10 Most Common Admin Challenges.

Administrative Assistance 92

Administrative Assistance Data Entry Problem-Solving Coaching 92

SnackNation

FEBRUARY 27, 2017

There was just one problem – no one told Denise that the meeting had been moved up to Tuesday. It’s a problem to be solved at every level – from the peer-to-peer level, to the manager-direct report level, all the way up to to the department and all-company level. Manager-Direct Report. Peer-to-Peer.

Communication 72

Communication Problem-Solving Customer Service Cubicle 72

SnackNation

DECEMBER 7, 2018

Experienced admins may find themselves asking questions, such as: What different things do Administrative Officers and Administrative Supervisors typically do? Officers usually manage processes while Supervisors manage processes but also other employees.). Office Coordinator. Office Administrator.

Administrative Assistance 56

Administrative Assistance Data Entry Mailing Payroll 56

SnackNation

MARCH 26, 2018

Have employees make tent signs listing problems they’re trying to solve at work. Office Layout Idea #6: The Light-Filled Office. Key Features : This office is flooded with synthetic, natural light and happy workers. Perfect for… Offices that need to be updated, and office managers with small budgets.

Office Layout 72

Office Layout Problem-Solving Banking Purchasing 72

Ask a Manager

MARCH 28, 2023

I work in an incredibly dysfunctional office. The tone is set by our office manager. He’s in his fifties, has always worked in an office setting, and is difficult. If it makes a difference, the office manager and I are on the same level, as is the person I was meeting with.)

Problem-Solving 54

Problem-Solving Office Management Food Planning 54

ONEs Blog

FEBRUARY 10, 2024

Maja Henderson, Office Manager at Square Hot desking in the APEC region The Singapore Newspaper – TODAY has interviewed 10 firms, 6 firms said that they would retain their present hybrid work arrangements after the Covid 19 pandemic. Office Management System is a system that can manage all the desks and rooms in the office.

Banking 52

Banking Pharmaceutical Flexibility Flexibility 52

Kareo

OCTOBER 27, 2022

While technology may not be able to solve all of the problems facing healthcare practices, it can provide simplified solutions that enable staff to perform some tasks faster, allowing them to focus more on what truly matters: the patients.

Data Entry 52

Data Entry Healthcare Technology Problem-Solving 52

Chart Logic

SEPTEMBER 4, 2024

Engaging staff in regular feedback and problem-solving sessions helps foster a culture of continuous improvement. Continuous Improvement (Kaizen): This principle involves a commitment to ongoing improvement through small, incremental changes.

Healthcare 52

Healthcare Manufacturing Problem-Solving Technology 52

Ask a Manager

JUNE 4, 2019

I’m not the only person who is bothered by this, and several other coworkers and I have voiced our concerns to our office manager about it. A year and a half went by, we had several more all-staff meetings about the recycling and compost situation, and the problem persisted. ” Well, I kept doing it anyway.

Cleaning 46

Cleaning Problem-Solving Software Salary 46

Ask a Manager

JULY 20, 2015

A reader writes: I am an office manager and am responsible for distributing the mail at my office. The mail in my office building is delivered inconsistently (different mail carriers, inconsistent delivery times, delivered to the wrong office suite, etc.). Also, she has never brought it over personally.

Mailing 33

Mailing Problem-Solving Legal Office Management 33

SnackNation

JUNE 1, 2018

Many of these pointers came straight from our Facebook groups for Office Managers and Executive Assistants! State of the Office Manager > State of the Executive Assistant > Get colorful. See what nuggets of wisdom our community has to offer and jump into the conversation. .

Communication 56

Communication Software Problem-Solving Controlling 56

Ask a Manager

DECEMBER 21, 2021

On good days, I love my job because I get to problem solve, either internally or on a project. So we’ve since hired a new Office Manager/Director of HR (at my behest) and OMG, yes! The first being that I didn’t really spell out what I like about my job, which you called me out on. So I gave that some thought.

Construction 40

Construction Problem-Solving Delegation Leadership 40

Ask a Manager

OCTOBER 1, 2019

A reader writes: I’m an office manager and I have a problem that’s hard to define: I was told by both my current boss (I’ve been in this job for about two months) and a previous boss that I don’t “think one step ahead” and don’t look at possible solutions before asking questions. How did that one go?

Administrative Assistance 23

Administrative Assistance Problem-Solving Office Management Training 23

Ask a Manager

JANUARY 30, 2023

The problem I’m running into is our chatty office manager, Jan, who I work most closely with. But if that doesn’t solve it, then you’ve got to decide how much she’s bothering you and weigh that against your desire not to bring Keith into it. Ive been there about four months now. That wasn’t my intention.

Problem-Solving 35

Problem-Solving Reporting Office Management 35

Ask a Manager

AUGUST 29, 2019

I’d lean toward the last one, but if I’m an office manager who’s told one of our employees is masturbating in the bathroom and needs to stop, I have no idea how I’d approach that conversation. Can anyone out there help solve this? But then yeah, where do you go from there? Confront him directly? Talk to his company?

Transportation 41

Transportation Problem-Solving Reporting Cleaning 41

SnackNation

JANUARY 4, 2019

When you have strong foresight and anticipation, you know how to spot opportunities a mile away, resolve problems before they get serious, and manage any relationship by knowing exactly how people will act in any given situation. Other careers where these skills are relevant: Office Manager. Operations Manager.

Problem-Solving 32

Problem-Solving Communication Payroll Technology 32

Ask a Manager

DECEMBER 2, 2018

I have a sneaking suspicion that once I leave, they’re going to let this project fall through the cracks, but that will not be my problem. And if that doesn’t solve it, then go back to your boss and just loop her in — as in, “I wanted to let you know that I’m having trouble getting from people. This is weird indeed.

Problem-Solving 28

Problem-Solving Retail Office Management Sales 28

Ask a Manager

FEBRUARY 26, 2019

I work as an admin/office manager in an office of about 15. Overall it’s one of the greatest jobs I’ve ever had but sometimes there are the typical small office conflicts. It’s inappropriate to bring a coworker’s spouse in to solve a work issue with their partner. It’s five answers to five questions.

Problem-Solving 35

Problem-Solving Interviewing Planning Equipment 35

Ask a Manager

DECEMBER 13, 2021

I took your advice and I went to speak to the office manager. On my way back to my office I could smell the Lysol cloud drifting out of my neighbor’s office. Fragrance reactions when I don’t work for the same company as the perpetrator (#2 at the link). I wrote in about being allergic to Lysol.

Problem-Solving 39

Problem-Solving Interviewing Construction Planning 39

Ask a Manager

JUNE 29, 2016

It’s similar to if you had a constant cough or nose-sniffling problem; it’s out of your control, but you’d probably still try to be thoughtful about how it impacted others, to the extent that you could. My manager gave a project I’d been promised to a more senior coworker. Fast forward to yesterday, the first day in the office.

Cubicle 23

Cubicle Problem-Solving Legal Controlling 23

SnackNation

FEBRUARY 22, 2019

For example, when you’re hiring an Office Manager , you never simply need someone who can do everything on a bulleted list. You need someone who can communicate, solve problems, and follow through on anything. (About 1 day, depending on the quantity of positions you have). Note: This prompt is deceptively simple.

Planning 39

Planning Salary Logistics Interviewing 39

Ask a Manager

NOVEMBER 5, 2018

It would be better to address the problem with her first, before you start ignoring things. If that doesn’t solve it, loop your boss in so she knows what’s going on — because you don’t want her to hear from your coworker that you’re being unhelpful and ignoring messages without having any context for it.

Office Management 23

Office Management Interviewing Problem-Solving Customer Service 23

Ask a Manager

JULY 19, 2020

But if you’ve got a cultural problem with people feeling your leadership is inauthentic, it goes way beyond buzzwords — and you’d be focusing on a symptom rather than the core issue. Can we stick with ’solving,’ in the interest of sounding like normal people?”. If so, what’s the best way to do it?

Sales 32

Sales Logistics Problem-Solving Communication 32

Ask a Manager

MARCH 4, 2018

She is otherwise nice and I have no problem with her but it’s uncomfortable to have her crying all the time. I know it would be a way bigger issue if I, as the manager, were doing this, but is it still a problem? Veronica is a great employee; I just don’t want this behavior to further divide the office.

Problem-Solving 21

Problem-Solving Software Controlling Leadership 21

SnackNation

OCTOBER 5, 2018

The Office Manager Responsibilities List You Won’t Find in a Job Description. What does an Office Manager (OM) really do? Manage the office? To create a comprehensive—and descriptive—Office Manager responsibilities list, we went straight to the experts: practicing OMs. That could mean anything!

Office Management 42

Office Management Onboarding Problem-Solving Supplies 42

SnackNation

APRIL 17, 2017

11 Effective Time Management Tips for Busy Office Managers. You get in the office early with every intention of crushing the day, and maybe getting out on time for once. Time is in particularly short supply for office managers, a group who is increasingly asked to do more with less.

Office Management 77

Office Management Time Management Problem-Solving Software 77

SnackNation

MAY 27, 2016

Allowing for weirdness also promotes outside the box thinking and creative problem solving. Make sure to emphasize lessons learned, and what the individual is doing to prevent the same problems from happening in the future. The bonds you create will strengthen your team’s ability to work together and solve problems.

Banking 69

Banking Food Problem-Solving Teamwork 69

Ask a Manager

OCTOBER 9, 2018

It’s starting to get really frustrating to listen to her negative stories when the cause of the problem is so obvious. I don’t know that you can solve this. It’s a small office and my fellow admins will notice if I don’t put something in the envelope. What else can I tell her? Any thoughts? How do I get out of Boss’s Day?

Insurance 20

Insurance Problem-Solving Legal Customer Service 20

Ask a Manager

JUNE 24, 2018

Is this new hire a problem employee, or is it just youthful hijinks? If that’s the case, should I talk to him, our office manager (who books rooms), or our manager, or some combination of those folks? This causes problems with pronouns and properly addressing someone. It’s five answers to five questions.

Problem-Solving 23

Problem-Solving Retail Salary Training 23