Success

MAY 22, 2023

“I felt it was important to understand the challenges that studios, franchisees and employees were facing on a day-to-day basis,” she explains, noting that Pure Barre was in the midst of determining the best sales model and trying out new membership options. “As

Learning 108

Learning Mentoring Leadership Healthcare 108

Ruby

MAY 7, 2024

How do virtual receptionists make life easier for one-person businesses? Small businesses = tight budgets. Every call could mean a new client or a significant sale. No onboarding, no training, and no equipment costs. Still, this is yet another function your small business can easily outsource.

Customer Service 52

Customer Service Small Business Equipment Sales 52

Ruby

APRIL 10, 2024

Client intake In addition to scheduling, many businesses conduct client intake over the phone. This, too, is a process that should be streamlined and frustration-free, so new clients get onboarded fast. When you’ve got a customer with their wallet out and ready to go, never grind the sale to a halt by being unprepared.

Customer Service 52

Customer Service Small Business Onboarding Purchasing 52

Vantage Circle

JULY 20, 2020

Onboarding. Expensive for startups and small businesses. Established in 2016, Keka shows promise by delivering swift and patient customer support that makes it a popular choice for many small businesses. Commendable sales support team. Hiring & Onboarding. Onboarding & Offboarding.

Software 52

Software Payroll Onboarding Small Business 52

Ruby

JUNE 6, 2023

It’s easier than ever to outsource work to experienced freelancers and contractors who can support your small business remotely. They want flexibility and freedom of choice…so maybe your business should look for such qualities, too. Should your small business hire or outsource? million a year for employee training.

Insurance 52

Insurance Onboarding Training Small Business 52

Ruby

SEPTEMBER 30, 2020

Jill McKenna: Another thing you said that is probably one of the most exciting realizations to come out of all this for me is just for small businesses is the fact that the talent pool now opens up. So for instance, we get a lot of inquiries about outbound sales. So it’s not step one, two, three, four. So, “Hey, can you call?”

Delegation 52

Delegation Banking Training Sales 52

Ruby

SEPTEMBER 30, 2019

Call centers are large operations that specialize in sales, marketing, and customer support over the phone. They’re used by businesses that need to handle a high volume of low-complexity calls at once—as quickly as possible. An answering service can help your business save money.

Customer Service 52

Customer Service Real Estate Automotive Sales 52

Ruby

DECEMBER 10, 2019

It means business opportunity. Any business looking to grow should consider using a live chat service. In fact, live chat might be the most important sales and customer service channel today. Overcome sales objections. Sales and marketing teams use live chat to generate interest and turn prospects into customers.

Customer Service 52

Customer Service Sales Banking Communication 52

Ruby

NOVEMBER 25, 2019

Many business owners, particularly owners of small businesses, can’t justify the costs of hiring, onboarding, and training someone on-site to answer calls full-time. These insights can inform marketing and sales efforts, reveal gaps in customer experience, shape product and/or service offerings, and more. (PS

Customer Service 52

Customer Service Advertising Onboarding Purchasing 52

Ruby

AUGUST 17, 2020

This is a good time to think about your small business continuity plan and what that will look like once your virtual office is up and running. Use Ruby’s checklist to optimize your business continuity plan. Remember: an employee or contractor’s experience with your company is forged during the onboarding process.

Customer Service 52

Customer Service Computer Software Flexibility 52

Ask a Manager

SEPTEMBER 21, 2022

And my first job not involving sales). Are small business more toxic than larger ones? As a rule, I do think you find more dysfunction in small businesses than in larger ones. I’m one of four full-time employees supporting a sales force of about fifty people. No, you’re fine. Culture question.

Interviewing 38

Interviewing Salary Problem-Solving Sales 38

Vantage Circle

SEPTEMBER 8, 2020

Overpriced for small businesses and startups. It also facilitates integration with HRMS for onboarding and retrieving employee details. Cons: The minimum user base plan starts from 300 users, which is not effective for small businesses and startups. Cons: Overpriced for small businesses and start-ups.

Learning 111

Learning Small Business Software Banking 111

Insperity

DECEMBER 27, 2018

A reputable PEO will have the local insight as well as the available resources to ensure your onboarding process takes language needs into account. A strictly local PEO could probably make a great sales pitch for being high-touch and on top of city or state regulations. A team ready to support your growth.

Government 133

Government Logistics Influencing Manufacturing 133

Ruby

JULY 14, 2022

We’re feeling fortunate to have been in the game for nearly two decades—a milestone few businesses achieve. This isn’t just about how far Ruby has made it; it’s about the thousands of small businesses we’ve supported along the way. The value of a small business’s time Another priceless asset?

Small Business 52

Small Business Customer Service Communication Legal 52

Work Life

OCTOBER 30, 2023

Many organizations run other employee engagement surveys as well as pulse surveys and/or use surveys at key points in the employment lifecycle—after onboarding, for example, or before leaving the company—to understand how engaged employees are.

Consulting 116

Consulting Flexibility Flexibility Reporting 116

Vantage Circle

JANUARY 9, 2024

Recruitment and Onboarding: Applicant Tracking System (ATS) : Streamlines recruitment by managing job postings, candidate applications, and communication. Onboarding Tools : Facilitates the smooth integration of new hires into the organization by providing necessary information and documentation.

Software 64

Software Payroll Onboarding Catering 64

Ruby

JULY 7, 2022

Every business has a rough day now and then. Sometimes it’s a slow sales day. In fact, nearly half of all small businesses in the US have recently experienced cyber security incidents , with many of those incidents resulting in hours (if not days) of downtime and significant financial loss.

Security 52

Security Onboarding Small Business Computer 52