The Receptionist

JULY 2, 2024

Some common complaints from people who report having received poor customer service are: Long wait times: Whether on the phone or in person, people don’t like to wait. Implement New Technology Certain types of tech can help you keep your customers happy. Lack of pricing transparency: No one likes to pay hidden fees.

Customer Service 243

Customer Service Purchasing Sales Problem-Solving 243

Workplace Insight

NOVEMBER 29, 2022

In the face of hiring and skills issues, 77 percent of UK organisations say they are finding ways for technology to do jobs formerly performed by people, according to a new poll from Rackspace Technology. times more money in roles performed by technology than those performed by people.

Technology 98

Technology Customer Service Sales Reporting 98

Insperity

AUGUST 5, 2015

Mobile learning or m-learning delivers training to mobile technology-savvy employees on their handheld devices. For example, 100 percent of Merrill Lynch employees who participated in m-learning reported afterwards that they would complete more training in this format. M-learning. is used to support the learning process.

Training 230

Training Problem-Solving Computer Sales 230

Work Life

JUNE 19, 2024

Tools that keep a worker’s online status as active, often known as “mouse movers,” are the newest technological debate of the virtual work era. ” Mouse movers “took off during the pandemic-spurred work-from-home era, with people swapping tips for using them on social-media sites Reddit and TikTok,” reports Bloomberg.

Technology 98

Technology Manufacturing Sales Banking 98

Insperity

SEPTEMBER 14, 2015

The top reason employees stay with a company is they feel challenged by their work, according to an Aberdeen report. Thirty-four percent reported that they are sticking with their current employer because they foresee an opportunity to be part of the future growth of the company.

Planning 247

Planning Leadership Mentoring Promotion 247

Insperity

JULY 31, 2018

After all, you’re working hard to keep your business going and growing, often wearing multiple hats just to survive the day, make the next sale or launch the next product. And delayed reports and analyses can cause blind spots on trends happening in your own company. Think about what it takes to run your business.

Problem-Solving 203

Problem-Solving Data Entry Technology Software 203

Success

OCTOBER 22, 2024

Meanwhile, Harvard Business Review reported that 76% of organizations with more than 100 employees relied on assessment tools for external hiring. The company was one of the first to make DISC assessments widely available online and has since developed its own technology to administer it. What is DISC?

Influencing 97

Influencing Customer Service Technology Communication 97

Insperity

FEBRUARY 4, 2015

This is important in positions such as sales, customer service or health care, for example. For instance, information technology roles are typically more dependent on a candidate’s skill-set more than personality. It shouldn’t take a special degree to read the reports. Customize your test. They took the test.

Interviewing 278

Interviewing Customer Service Sales Training 278

Insperity

MAY 1, 2018

They might not know, for example, the story behind the tension between sales and customer service, or why it’s important to include certain individuals in the decision-making process. It’s wise to help younger managers appreciate and acknowledge the skills their more-experienced direct reports bring to the table.

Leadership 189

Leadership Supervising Technology Customer Service 189

BMT Office Administration

NOVEMBER 20, 2024

It often involves reorganizing departments, teams, and reporting structures to improve organizational efficiency and communication. Some companies may be restructuring roles and departments to adapt to new technology like AI or changing consumer demands. You could use the latest technology for this. What is rightsizing?

Retail 130

Retail Reporting Communication Sales 130

Success

JULY 15, 2024

It started with the creation of a sales training manual written by John Patterson, founder of the National Cash Register (NCR) Company, in 1887. Originally written for in-person sales calls, the advent of the telephone made it possible for cold calls to take place over the phone. One example is technology that tracks call attempts.

Sales 114

Sales Mailing Technology Advertising 114

Insperity

AUGUST 3, 2017

Picture this: You’re rolling out a new piece of technology or system that will make your company run better and more efficiently. It’s important to craft a detailed communication plan before launching any new change initiative — whether it’s updating your vacation policy or reorganizing the company’s entire sales force. Your employees?

Communication 235

Communication Planning Customer Service Sales 235

Insperity

AUGUST 1, 2019

If bookkeeping practices are kept in reasonable order and someone can manage the books, tackle closing and financial reporting, then there’s no requirement that the most senior financial person have a C-suite title, saving you a permanent post and a corresponding salary. How do you attract top-notch C-suite executives?

Leadership 234

Leadership Bookkeeping Networking Correspondence 234

The Receptionist

DECEMBER 3, 2021

Those are the numbers that drive sales and keep your company’s doors open. Improving the production or distribution processes are nice, but if those efforts don’t translate to more sales, they may not be as valuable as you thought. There are many ways that technology is changing the workplace. However, they only go so far.

Software 130

Software Technology Equipment Sales 130

Vantage Circle

DECEMBER 18, 2024

Employee Motivation: For this scenario, take a sales team under a highly competitive incentive program. These tools, with their unique and technological capabilities elevate your recognition program and make the user experience seamless. These factors play a vital role in creating a deeper emotional connection with the organization.

Influencing 105

Influencing Creativity Customer Service Promotion 105

Insperity

OCTOBER 27, 2014

Too many companies today are still manually processing travel and entertainment (T&E) expense reports. to process an expense report manually, according to the 2013 Travel and Expense Management Benchmark Report by Paystream Advisors. per expense report, a 62 percent decrease as compared to manual reporting.

Software 106

Software Banking Reporting Mentoring 106

Workplace Insight

MAY 14, 2024

Many of the UK’s tech workers are embracing a structured return to spending more time in the office, according to a new report. The report claims that this preference indicates a growing recognition of the benefits of face-to-face collaboration and a desire for a more traditional office environment.

Correspondence 114

Correspondence Flexibility Flexibility Reporting 114

Insperity

JUNE 27, 2019

Information on more than 140 million Americans was stolen from Equifax, one of the nation’s largest credit reporting companies, in 2017. Or when a sales representative sent a different company’s information to another client? The Insperity guide to HR technology. Target, one of the largest U.S.

Security 160

Security Government Retail Insurance 160

The Receptionist

SEPTEMBER 25, 2021

It was designed for bigger spaces and has more features than the others on this list, like multiple integrations, a real-time room availability app, and reporting. Also, be sure to check out their slick mobile app in which workers can report issues within conference rooms, and can utilize bluetooth beacon technology for better usage metrics!

Software 130

Software Sales Problem-Solving Customer Service 130

Work Life

JULY 23, 2024

To facilitate effective AI adoption across the enterprise, we have avoided focusing solely on technology and instead addressed workforce concerns and inspired behavioral changes through effective change-management processes. Not only are our sales teams benefiting, but clients also want to use it. It takes time and effort.

Problem-Solving 98

Problem-Solving Technology Training Advertising 98

Insperity

APRIL 17, 2018

Generally, the five biggest expenses that fall under the heading of business travel include airfare, lodging, car rental, meals and the cost of reporting and processing these expenses. The good news is that, while it may be necessary to go to your clients’ offices in other cities to seal deals, you can keep travel costs under control.

Controlling 184

Controlling Purchasing Flexibility Flexibility 184

Insperity

AUGUST 5, 2015

Mobile learning or m-learning delivers training to mobile technology-savvy employees on their handheld devices. For example, 100 percent of Merrill Lynch employees who participated in m-learning reported afterwards that they would complete more training in this format. M-learning. is used to support the learning process.

Training 124

Training Problem-Solving Computer Sales 124

The Receptionist

FEBRUARY 14, 2022

And you can use chatbots to extend the reach of your sales and customer support teams. In this guide, we’ll explore what chatbots are, why you need this technology, and how you can implement it into your organization. Organizations are now implementing this technology at a record rate. This is where a chatbot comes in.

Customer Service 130

Customer Service Software Problem-Solving Sales 130

Workplace Insight

APRIL 26, 2022

HR software provider CIPHR has compiled a list of the occupations that are the most and least likely to be replaced by technology or machines, based on the results of a survey of more than 1,000 UK workers: www.ciphr.com/jobs-at-risk-from-automation.

Bookkeeping 98

Bookkeeping Catering Technology Payroll 98

Insperity

SEPTEMBER 5, 2012

Look for an expense management company that offers you the latest technology, such as mobile apps that allow you to take photos of receipts and immediately load them into expense reports, or pre-loaded spending cards that allow you to pre-determine how much your employees are allowed to spend. [1] Primary Operations. Customer Service.

Customer Service 113

Customer Service Purchasing Controlling Sales 113

Success

SEPTEMBER 22, 2023

Three in four small business owners report that they are interested in using it in their business. Soo-Jin Yang is the CEO and founder of illumino, a technology-enabled eyelash extension brand in Las Vegas. Now at Promptmaster, Taylor reports seeing an “uptick” in requests from C-suite leaders on how to leverage AI.

Cleaning 122

Cleaning Data Entry Sales Consulting 122

Work Life

MARCH 5, 2024

If 2023 was the year sales teams adopted generative AI, then 2024 is the year of repercussions. One-third of those adopters were in sales and marketing. And before sales teams get too deep, they need to weed out some bad habits—sins of the recent past. This isn’t some hype phase; it’s just the beginning.

Sales 98

Sales Problem-Solving Reporting Prioritization 98

The Receptionist

MAY 18, 2023

International Traffic in Arms Regulations (ITAR) is designed to control access to specific types of technology and data to prevent the unintended disclosure or transfer of sensitive information to an unauthorized or suspicious foreign national. Compliance works the same way. ITAR is an important U.S. Pretty straight forward, right?

Manufacturing 130

Manufacturing Security Controlling Equipment 130

Work Life

FEBRUARY 28, 2024

While automation has steadily transformed blue-collar industries like manufacturing and agriculture over the course of the past several decades, the technology has only gained quantifiable traction among desk workers more recently. By January 2024, that share had risen to one in four desk workers.

Customer Service 105

Customer Service Sales Manufacturing Learning 105

Success

DECEMBER 22, 2023

With technology like artificial intelligence rapidly advancing, it’s hard for companies to stand out in a highly competitive market—but some brands are making profound strides in their industries and shaping consumer and industry expectations along the way. Enter: The SUCCESS top 10 most innovative companies to watch in 2024.

Food 126

Food Retail Cleaning Sales 126

The Receptionist

SEPTEMBER 17, 2024

Thanks to technology and the dramatic shifts in what in-office work looks like, the days of admin professionals answering phones and filing papers have been replaced by a need for employees who often serve a more strategic role within the business. You might also think of your personal brand as your value proposition.

Administrative Assistance 130

Administrative Assistance Influencing Problem-Solving Sales 130

Office Space

APRIL 3, 2024

Get data driven insights Go beyond static reports and manual processes, get data driven insights you can act on. Consider using data to customize the workplace experience to your employees’ preferences, develop more effective collaboration spaces, or implement new technology to better accommodate hybrid work models.

Real Estate 130

Real Estate Software Decision Making Office Layout 130

Success

OCTOBER 27, 2021

of small businesses surveyed reported the pandemic had a large or moderately negative effect on their business. The current report is part of a series of surveys designed to measure how the pandemic is affecting the nation’s small businesses, and the results are sobering. Census, 67.5% In 2020, U.S. consumers spent $6.3

Small Business 116

Small Business Sales Catering Prioritization 116

Work Life

MAY 24, 2024

The use of generative AI has nearly doubled in the past six months, with 75% of global knowledge workers using it in the workplace, according to Microsoft’s 2024 Work Trend Index Annual Report. While these trends are set to continue, many workers have also expressed fear about the technology and what it means for job security.

Customer Service 98

Customer Service Technology Training Sales 98

The Receptionist

APRIL 23, 2024

From customer management software to analytics and reporting tools, learning how to leverage what’s available to you can help you maximize your efficiency in the workplace. Invest in new technology to make your day-to-day operations run more smoothly, allowing you to scale easily.

Software 130

Software Data Entry Problem-Solving Communication 130

Success

MARCH 14, 2023

Instead, he devoted his life to developing and marketing a new vacuum technology. Put simply, cyclonic separation technology rotates air through a cylinder at high speeds to extract any particles from it, in case you’re wondering.) What I realized,” he told SUCCESS , “is companies weren’t interested in investing in new technology.

Manufacturing 105

Manufacturing Problem-Solving Technology Sales 105

Work Life

JULY 31, 2024

won’t be trying to beat rivals in the effort but hopes to work with various partners, Joji Tagawa, chief sustainability officer, told reporters this week at the company’s Yokohama headquarters. billion), as its first quarter profits suffered despite steady sales because of incentives and marketing expenses. Nissan Motor Co.

Planning 98

Planning Manufacturing Supplies Government 98