McKensey

JULY 17, 2024

Frontline retail workers in the United States are still planning to leave the industry in droves. New data reveals how retailers can improve the frontline experience and retain employees.

Retail 114

Retail Planning 114

Spiceworks

JUNE 23, 2023

Learn about the importance of inventory data in retail personalization. The post How Inventory Data Can Boost Retail Personalization appeared first on Spiceworks.

Retail 167

Retail Learning 167

McKensey

AUGUST 12, 2024

Some of retailers’ most pernicious operational problems can be solved with an end-to-end transformation. Here’s what they need to do.

Retail 105

Retail Problem-Solving 105

Spiceworks

JUNE 6, 2023

The post Three Proactive Measures to Safeguard Your Retail Business appeared first on Spiceworks. Discover how to safeguard your ecommerce business from bot attacks.

Retail 167

Retail 167

McKensey

FEBRUARY 27, 2024

The physical shopping experience matters more than ever, says Value Retail founder Scott Malkin, whose company owns some of the world’s best-performing luxury shopping destinations.

Retail 107

Retail 107

McKensey

DECEMBER 14, 2023

Retailers face costly packaging supply constraints, making it harder to contend with consumer and regulatory pressure to be more sustainable. Four actions can help.

Retail 137

Retail Supplies 137

McKensey

JUNE 4, 2024

To prepare for a world of lower fuel sales, forecourt retailers can harness advanced analytics and AI to increase revenues from electric vehicle charging and convenience.

Retail 116

Retail Sales 116

McKensey

NOVEMBER 3, 2023

Amid dramatic changes in the retail industry, the most successful companies will be those that undergo a full reset—by harnessing new technology, building ecosystems, engaging their workforce, and investing in private brands.

Retail 86

Retail Technology 86

McKensey

NOVEMBER 9, 2023

The final stretch of an increasingly long holiday shopping season is critical for retailers, particularly as consumers focus on value and new shopping journeys.

Retail 121

Retail 121

Spiceworks

SEPTEMBER 20, 2023

The post How Generative AI is Redefining Customer Engagement in Retail appeared first on Spiceworks. Revolutionize your shopping experience with Generative AI, delivering personalized recommendations for every customer.

Retail 123

Retail 123

McKensey

DECEMBER 19, 2023

For retailers, battling shrink requires a data-informed, collaborative, store-by-store approach. The payoff: higher profits and better customer experience.

Retail 100

Retail 100

McKensey

SEPTEMBER 5, 2024

McKinsey senior partner Colleen Baum explains how real estate owners benefit from helping experiential retailers flourish.

Real Estate 48

Real Estate Retail Sales 48

Sarah Levitt

MAY 17, 2024

Three recent — and distinct — retail experiences I had were so poor that they illuminated how very many opportunities for customer adherence and retention are […]

Retail 52

Retail Purchasing Sales Coaching 52

ONEs Blog

JUNE 11, 2024

Offision , the leading plug-to-use smart office platform, made a grand feature launch of their Premium version for Taiwan Retail Partner. This feature launch event brought together Taiwan retail leaders and professionals to showcase the latest features in the Offision Premium version.

Retail 52

Retail Purchasing Technology Learning 52

Tanveer Naseer

DECEMBER 20, 2023

But an equally sizable number will still prefer the warmth and immediacy of physical stores, and will actively shop at brick-and-mortar retail stores if it means that human. Now that they can easily benefit from the convenience of online shopping, many customers will turn to e-commerce stores for their purchases. Click to continue reading

Retail 103

Retail Training Purchasing 103

Spiceworks

MAY 3, 2023

The post 55% of Retail Chatbot Users Don’t Trust Chatbots To Resolve Their Issues appeared first on Spiceworks. Both users and business owners face various challenges related to traditional chatbots’ effectiveness.

Retail 100

Retail 100

Great Place to Work

DECEMBER 15, 2023

The retail industry, like so many others, is undergoing significant transformation. From changing consumer expectations to evolving market dynamics, all retailers face new challenges, including staffing shortages and high employee turnover rates. Despite this shifting landscape, the retail sector is experiencing growth.

Retail 52

Retail Prioritization Food Reporting 52

All Work

JUNE 26, 2023

The lines between retail, hospitality, residential and workplace are blurring. The Retail Model at Work Whether it’s a customer or an employee, retail stores and the workplace are becoming singularly focused on the user, their experience and their journey through the space.

Retail 62

Retail Creativity Flexibility Flexibility 62

McKensey

JULY 31, 2024

Most emissions captured in the average retailer’s Scope 3 metric are generated via product value chains. These value chains can be decarbonized—but only with targeted multistakeholder actions.

Retail 85

Retail 85

McKensey

DECEMBER 4, 2023

Asian grocers and FMCG companies are dealing with the impact of inflation and changing consumer preferences. Our analysis highlights five trends, but the devil is in the details for each market.

Retail 104

Retail Planning 104

All Work

DECEMBER 18, 2020

Workplace design can learn a lot from other industries, such as retail. Workplace designers can look to inspiration from the retail design sector to support reinventing the office hub for community, learning and culture. An ideal workplace has much in common with the experiential retail environment. Offer A Unique Experience.

Retail 67

Retail Technology Catering Promotion 67

McKensey

JULY 25, 2024

Our July obituaries also include a CEO and media mogul, an early transgender-rights activist, a Pritzker Prize–winning architect, and an astronaut whose work inspired the establishment of Earth Day.

Retail 108

Retail 108

Great Place to Work

SEPTEMBER 15, 2021

Inclusive benefits are key to closing equity gaps for retail and hospitality employees.

Retail 98

Retail 98

McKensey

SEPTEMBER 3, 2024

What does it take to create value in the intensely competitive retail industry—especially if you’re not a big retailer? A new analysis reveals what’s worked.

Retail 70

Retail 70

Great Place to Work

NOVEMBER 17, 2020

How Best Workplaces in Retail™ are supporting employees during COVID-19.

Retail 98

Retail 98

Insperity

JUNE 18, 2014

Are you still trying to schedule your retail employees using an Excel spreadsheet? But, there are ways to take the hassle out of retail scheduling with time tracking software. Because retail scheduling is typically in a state of flux, this capability helps to anticipate staffing issues. Does this sound familiar? Probably not.

Retail 100

Retail Software Payroll 100

Great Place to Work

APRIL 16, 2015

13 Retailers made the 2015 Fortune 100 Best Companies to Work For® list Try Googling “working in retail.” There is a lot of negative press about the experience of retail employees. There is a lot of negative press about the experience of retail employees.

Retail 91

Retail 91

Spiceworks

JULY 12, 2018

Capango, a mobile-first retail job matching platform that connects job seekers to rewarding opportunities without resumes, announced today the launch of its flagship product under the same name.

Retail 68

Retail Onboarding 68

McKensey

APRIL 9, 2024

Although economic uncertainty will likely persist in 2024, grocery retailers could fuel profitable growth by future-proofing the assortment, driving efficiency savings, and monetizing retail media.

Retail 103

Retail 103

Spiceworks

APRIL 9, 2024

Home improvement retailer Home Depot confirmed with multiple publishers that it suffered a data break due to a third-party SaaS vendor inadvertently exposing a subset of employee data. IntelBroker, the threat actor behind the attack claims it has the information of 10,000 Home Depot employees.

Retail 180

Retail Security 180

Spiceworks

DECEMBER 18, 2023

Microsoft has sent out warnings about a threat actor named Storm-0539 attacking retail organizations ahead of the holiday week. The post Microsoft Sends Out Warning about Growing Threat of Gift Card Fraud appeared first on Spiceworks.

Retail 196

Retail Security 196

Office Snapshots

SEPTEMBER 5, 2024

This bespoke room not only elevates the retail experience but also serves as a testament to Gibson’s commitment to craftsmanship and customisation. At the heart of their solution was the creation of a bespoke guitar room, giving customers the exclusive opportunity to design their dream guitars, a unique offering in the UK.

Retail 84

Retail 84

Quantum Workplace

NOVEMBER 30, 2017

They say working retail is soul-crushing, but that doesn’t mean you should give up on engagement. Check out these brilliant ideas for employee engagement activities in the retail sector! If you're having trouble coming up with employee engagement ideas, we're here to help.

Retail 61

Retail 61

Great Place to Work

NOVEMBER 2, 2016

Leading retailers treat their people better, and employees give a lot more back to the company. The City of Seattle recently passed a “secure scheduling” measure that requires large retailers and restaurants to set shifts at least two weeks in advance and compensate workers for last-minute changes.

Retail 75

Retail Training Customer Service Sales 75

McKensey

DECEMBER 7, 2023

Fast fashion retailers have sped up their production processes, getting new styles to customers at a record pace—and creating significant environmental and social challenges.

Retail 110

Retail 110

McKensey

JANUARY 22, 2024

2024 looks uncertain: inflation has come down but long-term interest rates remain high; retail sales are relatively stable; manufacturing continues to contract; geopolitical concerns are on the rise.

Manufacturing 137

Manufacturing Retail Sales Finance 137

McKensey

FEBRUARY 5, 2024

Digitizing Greece’s retail and hospitality sectors could help drive macroeconomic growth by expanding digital commerce and the overall digital economy.

Retail 104

Retail Government 104