All Work

SEPTEMBER 24, 2024

Small Businesses and Innovation: Punching Above Their Weight The conversation takes an interesting turn when Janet and Frank discuss how smaller companies can compete with larger ones. And I wonder, as I look at business, where the equality is, because we have large companies that are big multinationals. So that’s one.

Real Estate 270

Real Estate Small Business Equipment Computer 270

Success

SEPTEMBER 26, 2023

Whether you are a small business entrepreneur or an executive for a major corporation, your success depends on an effective marketing strategy. Exclusive distribution channels: Your company has exclusive agreements with retailers or other venues such as licensing agreements with an online channel or cable television outlet.

Real Estate 119

Real Estate Advertising Small Business Influencing 119

Success

JUNE 17, 2022

“You have a very limited amount of time to get a potential customer’s attention and answer key questions about what your business does,” says Mark Joyner, author of a book on business naming called The Irresistible Offer: How to Sell Your Product or Service in 3 Seconds or Less. Sales rose by 23% in 2012.

Retail 105

Retail Sales Legal Consulting 105

Success

MARCH 8, 2023

The women surveyed in Guidant’s “ 2023 Small Business Trends ” report were primarily motivated to become entrepreneurs due to being “ready to be their own boss” (28%) and “[dissatisfied] with corporate America” (23%), with only 13% seeking to pursue their passions. of women-owned businesses.

Small Business 98

Small Business Retail Healthcare Multitasking 98

Success

MAY 20, 2022

Partners should complement each other, says Denise Rodriguez-Lopez, a former n American Express OPEN Advisor, who consulted small businesses on partnerships. Additionally, we had to find a partner willing to work within our direct-to-customer retail model, which was not easy to do. Win-win-win.

Retail 98

Retail Consulting Sales Government 98

Productivityist

SEPTEMBER 9, 2021

This also works when you share space with other businesses, such as an office building or retail storefront. When you run a business from home, it is crucial to get your virtual address. You’ve been running your home business the wrong way.

Delegation 98

Delegation Advertising Correspondence Mailing 98

Success

JULY 30, 2024

The majority… of our sources are… small businesses, and [they don’t have enough to pay for PR],” Shankman says. Harrison Tang , CEO of Spokeo, a people search engine based in Pasadena, California, says the service “has helped [his] business gain significant exposure.”

Reporting 111

Reporting Advertising Retail Finance 111

Ask a Manager

NOVEMBER 22, 2021

I am the owner of a very small company, around 15 people total. We are a niche online retailer. Because we are so small, we cannot accommodate order cancellations, and we rarely offer refunds. Not the no-cancellations policy — lots of small businesses have that — but your policy of lying to customers.

Customer Service 67

Customer Service Problem-Solving Small Business Retail 67

Ruby

NOVEMBER 23, 2021

Despite appeals from retailers big and small for customers to get their shopping done early this year, the National Retail Federation is projecting that holiday sales from November to December will grow by 8–10% from last year. The challenges aren’t just affecting retailers.

Retail 52

Retail Supplies Sales Customer Service 52

Success

MAY 16, 2022

I worked with my partner since the 1980s at both a big bank and a small business. I made the mistake of assuming that within the next few years he’d be in his early 70s and ready to retire, which was part of my vision of eventually running the business alone. My family life suffered because of the business.

Communication 105

Communication Manufacturing Retail Banking 105

Ruby

OCTOBER 5, 2021

Pop quiz: Can you name the fastest-growing segment of small businesses in the United States? A) Retailers B) Construction firms C) IT companies D) Healthcare providers Okay, to be honest, this is kind of a trick question. I’m talking about Hispanic- and Latinx-owned businesses. What am I talking about?

Small Business 52

Small Business Retail Banking Healthcare 52

Ruby

JULY 15, 2020

We’re a sweepstakes and promotions agency for retailers. Leslie Allison: And I’m his wife, Leslie, and we’ve been doing this business for 14 years now. Mostly to restaurant chains, but we have other retailers. So we’ve had to be agile and shift on the fly, but we’re a small agency say four people fast. Greg Seei: Hi.

Retail 52

Retail Promotion Small Business Sales 52

Work Life

DECEMBER 25, 2023

Benefits for part-time employees The percentage of part-time employees continues to rise, especially for small businesses who are often concerned about staff turnover. Offering benefits to this segment of the workforce can be a game-changer for businesses hoping to aid their recruitment and retention.

Healthcare 59

Healthcare Insurance Manufacturing Flexibility 59

Ruby

AUGUST 16, 2021

Today, we’d like to shout out some of the other businesses that have built their brands by elevating their customers’ experiences and wowing the people they serve. Nordstrom Nordstrom is well-known in the retail world for its generous return policy and world-class customer service.

Customer Service 52

Customer Service Purchasing Problem-Solving Small Business 52

Attendance Bot

FEBRUARY 3, 2025

This structure is especially common in startups and small businesses, where quick decision-making and flexibility are crucial. This type of structure promotes collaboration and adaptability, making it particularly effective in environments that require cross-departmental coordination, like retail or global businesses.

Payroll 52

Payroll Small Business Reporting Flexibility 52

Minding the Workplace

FEBRUARY 11, 2023

The second perspective recognizes the challenges facing small business owners in highly competitive retail environments, many of whom have sunk heart, soul, and personal savings into keeping their businesses afloat during the pandemic. This was not a corporate decision, it was a very personal one.

Retail 36

Retail Food Small Business Manufacturing 36

Ask a Manager

AUGUST 14, 2020

I ‘ve been working retail for years, despite the fact that I hate it and am not very good at it. Goodbye, retail! First a big thank you – your calm way of looking at things and practical scripts have been invaluable in navigating my way through some tricky situations in our small business. .

Retail 44

Retail Software Small Business Salary 44

Ruby

AUGUST 3, 2020

Alice + Olivia Why it works: We’re moving past emails here and into the realm of more foundational business practices. Like many retailers, NYC-based boutique Alice + Olivia lost significant opportunities to connect with customers following the COVID-19 outbreak.

Customer Service 52

Customer Service Retail Security Mailing 52

Ruby

FEBRUARY 1, 2022

Today, small business websites have replaced the need for consumers to flip through physical directories. As a home services business, you may think that website chat is for larger companies like banks or retail outlets. Here are just a few ways that 24/7 live chat specialists can help your business reach new heights.

Customer Service 52

Customer Service Retail Banking Communication 52

Ruby

JULY 18, 2023

Finding funding Small business loans are an option but require putting up collateral. Since law firms don’t get a lot of “walk-in” business like a retail store, you might think the geographic location itself isn’t that important…but it is! A line of credit might be a better bet.

Legal 52

Legal Purchasing Software Advertising 52

Ruby

JULY 21, 2023

Does your business stay busy year-round…or do you have distinct busy and slow seasons? Seasonal business types include tax preparation, landscaping, holiday retailers, certain vacation resorts, and many others. If you’re in a business with predictable slow periods, congratulations! What's inside?

Maintenance 52

Maintenance Software Retail Computer 52

Vantage Circle

SEPTEMBER 6, 2019

It makes sense for not only small businesses but also medium-sized businesses to cash in niche markets. Lefty’s is a San Francisco based retail outlet for, no prizes for guessing, left-handed people. Many small businesses think that they cannot compete with big companies when it comes to PPC advertising.

Advertising 40

Advertising Retail Salary Catering 40

Ruby

JULY 23, 2020

And I’m so excited to introduce our panelists today as part of our small business series: Business Unusual. Katie Hurst: Today, we’re going to be talking about moving forward, discussing what comes next and how businesses are planning ahead. We’re a sweepstakes and promotions agency for retailers.

Advertising 52

Advertising Small Business Retail Banking 52

Ask a Manager

JUNE 3, 2015

A reader writes: I am interviewing for a management position where I would be overseeing the retail operations of an historic site, a fairly significant source of income for them. I used to work there as a volunteer, so I have a (positive) history with the organization and am familiar with a lot of their policies, etc.

Interviewing 35

Interviewing Planning Retail Sales 35

Success

FEBRUARY 25, 2023

Taking on a risqué ad campaign is no more dicey than starting a business in the first place, Verdi points out. You have an advantage in that you are close to decision-making and can work from the gut ,” he says to small-business owners. Large corporations often lose that edginess that connects with consumers.”

Advertising 52

Advertising Construction Retail Small Business 52

Work Life

OCTOBER 30, 2023

Even as a small business owner, he’s helped some team members move into managerial positions or move from the retail side to quality assurance positions with overseas travel. ” Artist and entrepreneur Keba Konte, who opened his Oakland, California-based Red Bay Coffee in 2014, believes career paths are critical.

Consulting 116

Consulting Flexibility Flexibility Reporting 116

Ruby

FEBRUARY 17, 2021

As a small business owner considering outsourcing to an answering service, likely one of the first considerations that comes to mind is “How much does an answering service cost?” They are a good option for businesses in high-sales industries with thousands of customers such as retail, automotive insurance, and telecommunications.

Automotive 52

Automotive Real Estate Sales Small Business 52

Ruby

FEBRUARY 8, 2022

A fair number of our own team members here at Ruby used to work in retail, hospitality, education, food service, and other careers that equipped them with strong customer communication skills. For now, if you’d like more tips for employers, be sure to check out our small business resource hub.

Training 52

Training Onboarding Small Business Interviewing 52

Ruby

JULY 3, 2020

Katie Hurst, Ruby’s Director of Strategic Communications, takes the mic in this edition of Business Unusual, interviewing Nalini Prasad, Chief Strategy Officer at BluShark Digital , about the power of local marketing and the importance of Google My Business. Interested in getting more tips, tools, and resources for your business?

Small Business 52

Small Business Controlling Legal Communication 52

Success

JULY 18, 2024

Smorgasburg Los Angeles Downtown Los Angeles’ Row DTLA is a 30-acre enclave for the arts, retail therapy and tons of food. On several dates throughout 2024, MAUM Market will be celebrating its two-year anniversary by bringing over 100 local Asian-owned small businesses to one space at Row DTLA.

Food 52

Food Retail Purchasing Small Business 52

Ruby

SEPTEMBER 30, 2019

Call centers are a good choice for… large B2C companies businesses with thousands of customers businesses in high-sales industries such as retail, automotive insurance, and telecommunications Virtual Receptionists Virtual receptionists are human beings who manage phone calls remotely (virtually) for business clients.

Customer Service 52

Customer Service Real Estate Sales Automotive 52

Ask a Manager

NOVEMBER 23, 2022

This small business was owned by a married couple who were also landlords, so they were pretty wealthy and had a huge house. “We are a retail chain. Finally he took the car to a mechanic who popped the trunk and discovered a large, pale green, wet mass. The car was never the same.” The statue. The air fresheners.

Retail 45

Retail Sales Food Catering 45

Ruby

JANUARY 24, 2022

They want your business to demonstrate awareness of your social and environmental impact, as well as your commitment to making the world a better place. You can show what your brand stands for in different ways, depending on the nature of your business. The essence of building a brand is consistency in messaging.

Customer Service 52

Customer Service Sales Problem-Solving Manufacturing 52

Ruby

DECEMBER 6, 2021

It’s not just the retail industry that endures extraordinary pressure and stress around this time of year. The crowding and pushing make me wince. I feel awful for the unprepared shoppers losing their footing in the swarm, and for the employees trying to control the chaos.)

Mailing 52

Mailing Customer Service Retail Supplies 52

Ruby

APRIL 25, 2021

If your business has a very high volume of website traffic or lots of frequently asked questions, an automated lead capture tool can free up you and your staff to deal with the more complex issues or with customers who are ready to make a purchase or an appointment. 

Purchasing 52

Purchasing Automotive Customer Service Healthcare 52

Ruby

DECEMBER 6, 2021

It’s not just the retail industry that endures extraordinary pressure and stress around this time of year. The crowding and pushing make me wince. I feel awful for the unprepared shoppers losing their footing in the swarm, and for the employees trying to control the chaos.)

Customer Service 52

Customer Service Retail Supplies Controlling 52

Ruby

DECEMBER 10, 2019

It all adds up to increased customer satisfaction, increased revenue, and a maximum business opportunity—at a minimum overhead cost. Retailers use live chat to resolve customer service issues and answer questions about orders and products. Who uses live chat? There’s no room for errors, typos, or misunderstandings.

Customer Service 52

Customer Service Sales Banking Communication 52