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How Retail Design Insights Will Inspire Workplace Design

All Work

Workplace design can learn a lot from other industries, such as retail. Workplace designers can look to inspiration from the retail design sector to support reinventing the office hub for community, learning and culture. An ideal workplace has much in common with the experiential retail environment. Offer A Unique Experience.

Retail 200
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The Fusion Office: Hospitality, Residential and Retail-Inspired Workplaces

All Work

The lines between retail, hospitality, residential and workplace are blurring. The Retail Model at Work Whether it’s a customer or an employee, retail stores and the workplace are becoming singularly focused on the user, their experience and their journey through the space.

Retail 180
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LLM to ROI: How to scale gen AI in retail

McKensey

Retailers continue to experiment with generative AI and are seeing that the technology holds great promise for reigniting growth—if they move quickly to seize the opportunity.

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The state of retail banking: Profitability and growth in the era of digital and AI

McKensey

As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy and margin protection while embracing digital technologies and gen AI.

Retail 145
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Ready for takeoff: The airline retailing opportunity

McKensey

More sophisticated retailing could deliver substantial value to the airline industry—if technology, processes, and mindsets can be changed.

Retail 120
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How to do a ‘retail reset’: Priorities for retail leaders

McKensey

Amid dramatic changes in the retail industry, the most successful companies will be those that undergo a full reset—by harnessing new technology, building ecosystems, engaging their workforce, and investing in private brands.

Retail 101
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Reskilling: What is it and why is it important?

Insperity

For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. For example, a developer on your team might be watching a new technology that you’re not using yet, but they think it’s on the horizon.

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