Ruby

JUNE 2, 2023

Small business owners know stress. According to research commissioned by Capital One, almost half of the 1,200 small business owners surveyed said they experienced burnout in the past month, with 77 percent citing the future impact of inflation as their biggest concern. family, relationships, and staying healthy).

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Small Business Reporting Sales Prioritization 52

Ruby

NOVEMBER 1, 2023

So … a weird question: Have you (yup, you, the person reading this right now) ever fallen in love with a place of business? This place is just another small business, but it’s also so much more than that. This is a small business. As a small business owner — make no mistake — you have the power to change things.

Small Business 52

Small Business Sales Creativity Technology 52

Ruby

JUNE 10, 2024

It can even help you win more opportunities and close more sales. For many businesses, it’s how you “get in the room” (literally, if we’re talking about an in-person meeting). For many businesses, it’s how you “get in the room” (literally, if we’re talking about an in-person meeting). It can save you time.

Small Business 40

Small Business Healthcare Sales Software 40

Ruby

NOVEMBER 9, 2023

It happens during the third of five stages of small business development—the success stage! Growth is the goal for most small businesses. More sales, more profits, more market share. The post How to grow your small business sustainably appeared first on Ruby Receptionists and Live Chat.

Small Business 52

Small Business Advertising Customer Service Training 52

Ruby

MAY 22, 2023

Uncertainty can be really scary for a small business owner. But there are steps you can take to make your business more financially stable and help it survive the more challenging times. In the last few years, when the economy was booming, there was a huge increase in new small businesses.

Small Business 52

Small Business Purchasing Banking Sales 52

Launch Work Places

NOVEMBER 27, 2023

Running a business can feel like trying to juggle a million things at once, which is why leaders and managers need to find the right strategies and support to meet their goals. An essential piece is finding online tools for small business owners that help optimize efficiency , productivity, and communication.

Small Business 52

Small Business Software Customer Service Communication 52

Success

MAY 11, 2022

When I ask small-business owners, ‘Is your website helping or hurting you?’ a lot don’t know the answer,” says Derek Halpern, founder of SocialTriggers.com and an online sales conversion expert. If done well, a website can be your greatest sales tool, 24/7,” Halpern says. That is a problem. Eddie Huang. Marketing Manager.

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Sales Consulting Real Estate Software 105

Success

MARCH 15, 2022

And one thing you didn’t have in mind when you started your business was becoming a salesperson and a sales leader. The first mistake that entrepreneurs make is not recognizing that growing a business is all about sales. Adding customers and selling more to existing customers are the only ways to grow your business.

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Sales Delegation Customer Service Construction 105

Ruby

JULY 7, 2022

Recently, up to 60% of all companies use data and analytics to enhance overall business output. This includes small businesses, which have been increasingly open to embracing analytics. In fact, since 2020, a whopping 67% of small businesses are embracing data analytics initiatives. with data analytics.

Small Business 52

Small Business Cleaning Problem-Solving Sales 52

Ruby

OCTOBER 10, 2023

Has anyone ever mentioned how important you and your fellow small businesses are to your community? Small businesses not only lend local flavor to the towns and cities they operate in, but they’re also the economic backbone of countless neighborhoods! Provide free consultations to fellow small businesses.

Small Business 52

Small Business Sales Food Promotion 52

Success

OCTOBER 3, 2021

One big point of difference small businesses have is that they’re much better positioned to deliver genuinely excellent customer service. You, the small biz entrepreneur, are face-to-face with your clients. Your small business is nimble, able to deliver custom solutions better than lumbering corporations.

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Small Business Customer Service Flexibility Flexibility 132

Ruby

JANUARY 24, 2021

Keyword research can sound like a daunting task for a small business. Here is your guide so you can ace your keyword research for your small businesses. In order to use keywords effectively, they also need to be in line with your business goals. Not sure where to start?

Small Business 52

Small Business Sales Technology Planning 52

Ruby

MARCH 8, 2022

In this article, we’ll look at the impact that positive word of mouth can have on your business, as well as tips to help you generate more leads through customer referrals. Why customer referrals are big wins for small businesses Social proof, peer insights, unsolicited advice—call it what you want: people trust the opinions of others.

Small Business 52

Small Business Retail Purchasing Sales 52

Ruby

MAY 19, 2020

Despite this, many small businesses are still not using social media to its full potential. Here, we look at some of the best social media hacks to help you drive sales, reach new markets, and build brand awareness. The additional 20% should be promoting your own content and sales. Have a social media strategy in place.

Small Business 52

Small Business Sales Promotion Software 52

Ruby

MAY 17, 2019

In theory, sales should be easy. A customer wants something, your business has that something, and so you sell it to them. In reality, of course, selling is almost never that easy—especially for a small business. By increasing sales friction. What is sales friction? How does live chat reduce sales friction?

Sales 52

Sales Customer Service Training Small Business 52

Ruby

FEBRUARY 23, 2017

Your small business might have two customer personas, or you might need twenty. If you don’t have personas for your small business yet, now’s always a good time to start! Are they working out of home offices, small offices, or coworking spaces? The post Using customer personas for small business success.

Small Business 52

Small Business Home Office Sales Software 52

Ruby

APRIL 11, 2017

Stay in Touch Most shoppers are looking for quick solutions these days, and a brand’s responsiveness can make or break a sale. Know What Success Looks Like The end goal of multichannel marketing is increasing sales—but it’s best to set unique goals for each channel. The post Top 3 tips for small business multichannel marketing.

Small Business 52

Small Business Mailing Sales Purchasing 52

Ruby

OCTOBER 13, 2016

The path of starting a small business is paved unevenly, with many pitfalls and obstacles to jump. Entrepreneurs are tasked with taking an idea from the early stages all the way through to sales, marketing, and delivering that product or service. Automation tools designed for small businesses will help you streamline processes.

Small Business 52

Small Business Sales Delegation Flexibility 52

Ruby

OCTOBER 20, 2021

Here are a few ways to use website chat as a way to boost sales: 1. In numerous respects, your website is a lot like your lobby or storefront—it’s many people’s first impression of your business. Live chat specialists are trained to proactively address sales situations early and effectively. That platform? Live chat , my friend!

Sales 52

Sales Healthcare Consulting Legal 52

Ruby

AUGUST 5, 2021

You’ve incorporated every buzzword and acronym your business guru (or the host of a business YouTube channel) told you to include in your sales and growth strategies. And now you’re seeing those efforts pay off: you’ve attracted real sales leads for your business. Sales seem within reach. and mailing lists.

Sales 52

Sales Mailing Advertising Supplies 52

Ruby

AUGUST 20, 2020

Leads are indeed crucial for business success (especially small business success), but the concept is often abstract and poorly understood. Thinking in terms of “leads, leads, leads” removes the human element and turns sales and marketing into numbers games rather than actual drivers of value. Ready to learn some lingo?

Sales 52

Sales Purchasing Customer Service Mailing 52

C-Suite Assistants

AUGUST 12, 2024

As a business owner, you have many responsibilities, from overseeing daily business operations and marketing and sales campaigns to creating a business plan, financial management and bookkeeping, customer service, and ensuring legal compliance. Some owners will try to handle everything with a small staff.

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Correspondence Travel Arrangements Bookkeeping Administrative Assistance 59

Ruby

DECEMBER 28, 2020

Our unique approach to customer service translates into happier customers, improved brand loyalty, and—ultimately—better business. See How It Works The post How to change someone’s mind—in sales objections and beyond. I think we can all agree that’s a good thing. appeared first on Ruby Receptionists and Live Chat.

Sales 52

Sales Customer Service Purchasing Equipment 52

Insperity

AUGUST 9, 2018

A strategic business partnership is not a business relationship that looks to exchange or extract value for your business from the other organization. A small business, for example, might partner with an industry-specific organization or association in order to reach a specific target market.

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Healthcare Sales Pharmaceutical Problem-Solving 219

Ruby

OCTOBER 13, 2021

In recent years, sales teams across the business spectrum have shifted toward a needs-based approach. And more importantly, does your business need it? Most conventional sales methodologies are entirely transactional. For that reason, a customer-centric approach is essential for any small business.

Customer Service 52

Customer Service Small Business Sales Purchasing 52

Work Life

APRIL 4, 2024

The principal barrier is that retiring business owners often need to self-finance part of the sale because a company may not have enough collateral to borrow all the funds from a bank or other lender. Over half of small business owners are near or at retirement age. Fortunately, this may be starting to change.

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Finance Small Business Banking Government 98

Work Life

SEPTEMBER 6, 2024

For example, in some high-poverty sub-Saharan African countries, as many as two out of three adults operate or are in the process of starting their own business. Such small businesses are arguably the backbone of many developing economies, where over 50% of the population can be in poverty.

Bookkeeping 91

Bookkeeping Logistics Mentoring Technology 91

Jen Lawrence

JULY 25, 2022

As a solopreneur or small business owner, you may have questions about all the systems you need to run your business. Given the price of a good CRM (client relationship management) system, it’s understandable that you’ll want to know a bit more about what exactly it is, the benefits, if you really need one, and if so, when.

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Sales Software Small Business Communication 130

Ruby

APRIL 24, 2024

Even some small businesses have gotten to the point where they’d rather redirect incoming calls to some interactive voice response (IVR) system. That’s a shame because if you’ve ever called a business as a consumer and got rustled into one of those automated systems, you know how irritating they can be. But let’s be realistic.

Small Business 52

Small Business Technology Customer Service Sales 52

Success

NOVEMBER 1, 2021

Do you really need to develop a strong personal brand to have a successful startup or small business? Not necessarily, and it can depend on the type of business you’re talking about.

Retail 138

Retail Sales Influencing Small Business 138

Ruby

JANUARY 20, 2011

As a Client Services Associate, I have to be ready for any questions from clients, sales associates, or any of our virtual receptionists at a moment’s notice. The post Small Business Tip: Time Management Strategies Part Three appeared first on Ruby Receptionists and Live Chat.

Small Business 52

Small Business Time Management Sales Planning 52

Ruby

NOVEMBER 29, 2022

No matter where they are in their sales journey, they want an exceptional experience… … before … during … and after they make a purchase. Adding live chat to your small business website is one way to ensure your online visitors receive the same level of service, no matter where they are in their customer journey.

Customer Service 52

Customer Service Sales Purchasing Small Business 52

Insperity

MAY 24, 2016

To be successful in operating a business, it’s important to build a culture that is based on understanding and empathy.”. – Jay Mincks, Executive Vice President of Sales and Marketing. – Ross Astramecki, Senior Vice President of Sales. – Tom Gearty, Regional Vice President of Sales. Culture is feeling.”.

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Sales Leadership Communication Small Business 234

Ruby

MARCH 16, 2022

Growing a business? Few people can do it alone—and fortunately, thanks to America’s Small Business Development Center (SBDC) Network , they don’t have to. billion in sales growth $6 billion in financing Best of all, they helped entrepreneurs start 18,691 new businesses! Even no smaller of a feat.

Small Business 52

Small Business Networking Finance Sales 52

Success

NOVEMBER 1, 2023

It’s, I think, a very misleading word.” ‘Content’ implies consumption and sales Thompson opens the conversation around just how much words matter when it comes to valuing creatives, whether you are working for them, with them or leading a team of them. That’s just like coffee grounds in the sink or something.

Creativity 122

Creativity Sales Coaching Prioritization 122

Success

SEPTEMBER 26, 2023

Whether you are a small business entrepreneur or an executive for a major corporation, your success depends on an effective marketing strategy. In this way, a marketing SWOT offers a holistic view of internal and external circumstances that affect sales. Why is a SWOT analysis important for marketing?

Real Estate 119

Real Estate Advertising Influencing Small Business 119

Ruby

JANUARY 28, 2021

It’s a pivotal moment—the moment a visitor decides whether your business is worth thinking about and finding out about. So why do so many small businesses disregard it? In my experience, small businesses tend to focus on what visitors do with their fingers. After all, the eyes are the window to the sale. …Or

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Sales Small Business Construction Learning 52