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To avoid this, keep a list of what automations you have active and what softwares they live in. Does your calendar scheduler effortlessly distinguish between travelarrangements and regular phone calls when deciding when you’re available? Depending on your needs, this may be once a week, month, or quarter.
To avoid this, keep a list of what automations you have active and what softwares they live in. Does your calendar scheduler effortlessly distinguish between travelarrangements and regular phone calls when deciding when you’re available? Depending on your needs, this may be once a week, month, or quarter.
They make telephone calls, type and review documents, conduct research, update blogs and social media, make travelarrangements for managers, prepare presentations and assemble reports. Use software for expense tracking and budgeting (i.e. They’ll also manage and distribute information to co-workers and customers.
Today’s EAs are strategic partners who manage projects, make travelarrangements, and participate in high-level decision-making processes. Traditionally, executive assistants were seen as secretarial staff, making copies and answering phone calls. However, the role has transformed significantly over the decades.
Think about it: Instead of waiting indefinitely on hold for the next available agent, travelarrangements can be done with the click of a few buttons online. The beauty is, when implemented correctly, automated self-service actually elevates the customer experience—even without a “real human” involved in the process.
That could mean user-friendly accounting software or next-generation manufacturing materials. How can you make outsourcing seamless? Whatever tasks you choose to outsource, it’s important to approach this practice strategically and with your employees and customers in mind. Their aim should go beyond just supplying a service.
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